Outsource Sales Teams to the Philippines with Offshored

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Outsourcing your sales team to the Philippines with Offshored is a cost-effective way for Australian businesses to access experienced sales professionals without compromising on quality. Offshored builds dedicated sales teams in the Philippines that align with your company’s goals, culture, and sales processes.

The Philippines offers a workforce that is highly skilled in sales functions such as lead generation, prospecting, and CRM management. Many Filipino sales professionals hold degrees in business, marketing, or communications and are experienced with in tools like Salesforce, HubSpot, and Zoho. Their English fluency and cultural familiarity with Western markets make them well-suited for B2B and B2C sales across Australia, New Zealand, and global regions.

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Offshored manages the full lifecycle of offshore team setup—from recruitment and onboarding to timekeeping/attendance and operations reporting. Clients manage training on internal systems and performance/KPIs. This allows Australian firms to scale their sales operations rapidly while maintaining control over KPIs and daily outputs.

Cost savings can reach up to 70% compared to hiring locally, freeing up capital for product development, advertising, or expanding into new markets. With 24/7 availability and flexible staffing models, Offshored helps businesses run multiple sales campaigns simultaneously, handle high-volume outreach, and shorten lead response times.

By outsourcing to the Philippines with Offshored, Australian companies can reduce overheads, improve sales efficiency, and focus on strategic growth while a skilled offshore team drives revenue and customer acquisition.

Hire offshore Sales Teams for your Australian firms with Offshored

Hiring an offshore sales team for your Australian firm with Offshored is a proven way to scale operations, reduce costs, and improve sales outcomes using experienced talent based in the Philippines. Offshored connects Australian businesses with full-time, English-proficient sales professionals who are work within your systems and align with your brand.

Offshored manages the full recruitment lifecycle, including sourcing, screening, and HR onboarding so your team is ready for access and setup from day one. Clients provide role-specific training. Filipino sales staff operate from modern, secure facilities, ensuring reliable connectivity, data protection, and seamless collaboration across time zones. These teams can support a wide range of sales functions, from lead generation and CRM management to outbound calling and account management.

Australian firms typically save between up to 75% on labour costs by hiring offshore through Offshored compared to building an in-house team locally. This allows businesses to reinvest in growth, marketing, or product development while maintaining high service standards. Filipino sales professionals are known for their strong work ethic, low attrition, and cultural compatibility with Australian businesses, which contributes to long-term team stability and consistent customer engagement.

Working with Offshored means your offshore sales team becomes an extension of your local team, not a separate entity. You retain full control over KPIs, workflows, and training, while Offshored handles the infrastructure, HR, payroll, and compliance. This structure gives your business the flexibility to launch new sales campaigns quickly, test new markets, or scale up without the delays of local recruitment.

What are the benefits of outsourcing a Sales Team to the Philippines?

Outsourcing your sales team to the Philippines delivers measurable advantages for Australian businesses focused on cost reduction, operational flexibility, and access to skilled talent.

The most impactful benefits are outlined below.

Cost savings of up to 75%: Businesses can reduce labour expenses by up to 75% when outsourcing sales roles to the Philippines. This includes savings on salaries, office rent, technology infrastructure, and employee benefits, compared to hiring locally in Australia.
Access to a large pool of skilled sales professionals:The Philippines offers a highly educated workforce with strong English proficiency and experience in B2B and B2C sales environments. Many Filipino sales professionals are experienced with in CRM systems, cold outreach, lead qualification, and closing techniques.
Lower attrition and high employee loyalty: Filipino staff are known for their strong work ethic and cultural alignment with Australian businesses. Outsourced sales teams in the Philippines typically demonstrate lower turnover rates than equivalent in-house teams, increasing team consistency and reducing recruitment costs.
Scalable sales operations for growing businesses: Outsourcing enables fast scaling of sales functions without the delays of local recruitment. Companies can expand or reduce their teams based on seasonal demand or campaign requirements, paying only for the resources they use.
24/7 sales coverage and time zone flexibility: Sales teams in the Philippines can operate across different time zones, enabling 24/7 lead response, follow-ups, and international outreach. This supports global expansion and improves customer engagement outside standard business hours.
Improved sales performance and lead conversion: Outsourced sales teams are regularly with KPIs, call quality, and conversion metrics set and monitored by the client. Offshored provides timekeeping and operations reporting to support visibility. This structured oversight helps improve lead generation, pipeline velocity, and revenue outcomes.
Streamlined recruitment and onboarding: Sales outsourcing providers handle HR onboarding. This eliminates internal HR admin and enables faster deployment of experienced sales professionals. Clients deliver role training.
Reduction in administrative workload: By outsourcing, companies offload payroll, compliance, operations/timekeeping reporting, and team management. This frees internal teams to focus on core business functions and strategic growth.
Access to modern sales tools and analytics: Outsourcing partners in the Philippines generally provide access to advanced sales software, diallers, CRMs, and reporting dashboards. This improves visibility into sales performance and enables data-driven decision-making.
Cultural compatibility with Australian businesses: Filipino professionals are familiar with Western business etiquette, communication styles, and customer expectations. This cultural alignment enhances customer interactions and reduces the need for extensive training.
Improved work-life balance for internal teams: By shifting outbound sales, follow-ups, and lead qualification offshore, in-house teams can focus on strategic accounts, product development, or executive-level sales, improving productivity and morale.
Mitigated risk through shared responsibility: Sales outsourcing providers manage HR, payroll, compliance, and infrastructure; clients manage performance and deliverables.
Support for multi-channel campaigns: Outsourced teams can execute email, phone, chat, and social media campaigns in parallel, increasing outreach volume and market coverage without increasing internal headcount.

Each of these benefits contributes to a leaner, more agile, and results-driven sales operation for Australian firms seeking to grow efficiently through offshore partnerships.

What Sales Support Roles can you outsource with us?

You can outsource a wide range of sales support roles to the Philippines with Offshored, covering both revenue-generating and operational functions. These roles help streamline your sales process, improve team efficiency, and reduce overhead costs by up to 70%.

Sales Development Representatives (SDRs) and Business Development Representatives (BDRs): SDRs and BDRs handle outbound prospecting, cold calling, and lead qualification using frameworks like BANT or CHAMP. They update your CRM, book meetings, and warm up leads for your closers.
Appointment Setters and Telemarketers:These roles focus on following up on inbound enquiries, reactivating cold leads, and scheduling demos or consultations. They also conduct surveys and promote webinars or events.
Account Executives and Inside Sales Reps:Full-cycle sales professionals manage product demos, handle objections, and close deals. Inside Sales Reps focus on remote engagement, while Account Executives may support both inbound and outbound strategies.
Territory Managers and Field Sales Support: Territory Sales Managers oversee geographic regions, manage client relationships, and coordinate local outreach. They typically work alongside Field Sales Reps and regional teams.
Sales Support Specialists:These team members manage sales documentation, process orders, and provide administrative assistance to Account Executives. Their work ensures the pipeline moves smoothly and accurately.
Sales Operations and Enablement Roles:Sales ops staff maintain CRM systems, generate performance reports, and manage sales collateral. They help standardise sales processes and support strategic planning.
Customer Success and Post-Sales Support:Customer Success Managers handle onboarding and adoption using client-provided playbooks and training; focus on retention. Their goal is to reduce churn, increase customer satisfaction, and support upsell opportunities.
Lead Generation and Market Research Analysts:These professionals identify new business opportunities, research target accounts, and enrich databases with verified contact information and company insights.
Sales Coordinators and Admin Assistants:Sales Coordinators manage calendars, schedule meetings, and assist with invoicing and data entry. They ensure your sales team stays focused on revenue-generating tasks.

Technical Sales and Product Specialists:For complex or technical products, offshore Technical Sales Engineers can explain features, assist with pre-sales support, and liaise between your sales and engineering teams.

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What is Sales Team outsourcing?

Sales team outsourcing is the practice of hiring an external provider to manage part or all of a company’s sales operations instead of building or scaling an in-house team. The outsourced team is employed by a third-party agency but works as an extension of the client’s internal structure.

Outsourced sales professionals are experienced in to handle a wide range of functions such as lead generation, cold calling, appointment setting, inbound sales, account nurturing, and customer onboarding. These specialists operate under the client’s brand and processes while being managed by the outsourcing vendor.

Businesses use sales outsourcing to reduce costs, improve efficiency, and gain access to experienced personnel without the overhead of full-time local hires. It allows firms to bypass recruitment and infrastructure expenses; clients provide role training. Sales outsourcing is regularly used to scale quickly, test new markets, or supplement internal teams during peak demand. It supports both B2B and B2C models and can be customised for specific sales cycles, industries, or territories.

For Australian businesses, outsourcing sales teams to the Philippines offers up to 75% cost savings while ensuring high-quality output from English-proficient, culturally aligned professionals. The model enables rapid deployment, round-the-clock coverage, and flexible scaling based on business needs.

How much does it cost to outsource Sales Teams to the Philippines?

Outsourcing sales teams to the Philippines costs significantly less than hiring equivalent talent locally in Australia. Entry-level sales representatives in the Philippines typically earn between ₱390,000 and ₱558,000 per year. Mid-level sales professionals with 2–5 years of experience usually earn ₱558,000 to ₱837,000 annually, while senior account managers and team leaders may earn from ₱837,000 to ₱1,674,000 per year, depending on experience and role complexity.

Offshored provides transparent, all-inclusive monthly AUD pricing for each candidate (breakdown available on request). A full-time outsourced sales team member through Offshored typically costs AUD $1,860–$3,875 per month.

Your all-inclusive monthly AUD fee covers the Philippine salary, benefits, government contributions, plus infrastructure and Offshored’s management fee. Inclusions: recruitment & HR support, IT/infrastructure, office (if required), internet/system access, and compliance & operations reporting. Clients manage KPIs and performance.

Outsourcing enables companies to scale faster while saving up to 70% in labour and infrastructure costs. Businesses can run multiple sales campaigns, test new markets, or build entire SDR teams at a fraction of the cost of hiring locally.

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Why is the Philippines a Top Choice for Outsourcing Sales Teams?

The Philippines is a top choice for outsourcing sales teams due to its combination of cost savings, skilled workforce, and cultural compatibility with Western markets. Businesses that outsource to the Philippines can reduce labour costs by up to 70% compared to hiring sales staff locally in countries like Australia. This cost efficiency includes lower wages, benefits, and overhead while maintaining high-quality performance.

Filipino sales professionals are known for their strong English proficiency, which ranks among the highest in Asia. This allows for clear, fluent communication with international clients and supports seamless integration with English-speaking markets. Sales agents in the Philippines are skilled in CRM platforms and digital sales tools, making them capable of handling both inbound and outbound campaigns with measurable results.

Outsourcing to the Philippines gives companies flexibility to scale teams based on campaign size, seasonal demand, or business growth without the fixed costs of local hiring. This makes it an ideal destination for small and mid-sized businesses looking to expand their sales capacity while maintaining operational efficiency.

Why Choose Offshored.net to outsource Sales Teams from the Philippines?

Choosing Offshored.net to outsource sales teams from the Philippines is ideal for Australian businesses seeking cost-effective, high-performing offshore solutions. The company delivers a structured offshore staffing model that combines Australian oversight with Philippine-based operations for seamless integration.

Offshored.net is managed by Australian founders who understand local business expectations, enabling better cultural alignment, transparent communication, and faster issue resolution. Their operational team in the Philippines handles daily management, allowing clients to benefit from local expertise while maintaining Australian service standards. Clients save up to 70% on staffing costs compared to hiring sales professionals locally. Offshored.net eliminates upfront recruitment and onboarding expenses by sourcing, vetting, and presenting at least three qualified candidates for each role within five business days.

Businesses can choose between remote work setups or a fully equipped office environment in the Philippines, depending on their operational preferences. All offshore staff are legally employed under Offshored.net’s Philippine entity, ensuring full compliance with local labour laws, payroll, and statutory benefits. This reduces legal risk and administrative burden for the client.

The company supports each sales hire with workflow documentation templates and HR onboarding. Clients deliver all role-specific training and set KPIs. Clients are not locked into long-term contracts and may cancel without penalty, offering flexibility to scale teams up or down based on business needs.

We provide Transparent pricing (all-inclusive monthly AUD per candidate; breakdown available), no recruitment fees or upfront costs, no lock-in contracts, quality staff & high retention (we pay above industry averages).

Offshored.net specialises in supporting small and medium-sized businesses, offering personalised service levels that are typically unavailable through larger BPO providers. Their hybrid delivery model, combined with fast hiring, local compliance, and cost efficiency, makes them a strategic partner for outsourcing sales teams to the Philippines.

Testimonials

What our clients say about our services

★★★★★

Team was helpful, professional, and quick to respond. They really took the time to understand what I was looking for and matched me with the right opportunity. Highly recommended!

Krystel Araneta

★★★★★

My landscaping business has two full time designers and a full time bookkeeper with Offshored. One of our designer has been on board for 3 years, she is amazing! Their English is great and they have a really good work ethic. I tell everyone how good Offshored is to deal with! So good!

Malcolm Berce

★★★★★

One of the best business decisions that I’ve ever made. Having offshore staff through Offshored on a range of different roles, not only improved my business operations, but significantly reduced our operation’s costs.

Maria Archer

★★★★★

Thanks offshored, you have been a big help. Your staff was exceptional and services 10/10 thanks!

Josephine Russo

★★★★★

New Excellent partner for outsourced tasks; they’ve streamlined operations and boosted productivity. Offshored’s commitment and reliability make them worth every penny. Highly recommended.

Syed Excel

★★★★★

I found William and his team to be incredibly helpful, connecting me with what I needed to streamline my business operations.

Grant Cameron

★★★★★

I’ve been using Offshored for all my drafting needs and they’ve been fantastic to work with. The team is reliable, detail-oriented, and always delivers high-quality documentation on time. Their ability to understand complex project requirements and turn them into accurate drawings has saved me countless hours. I fully trust them to handle my drafting work and would highly recommend Offshored to anyone looking for efficient, professional support.

Marcus McConnell

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FAQs

We provide top-talent Sales Team member to Save money and grow your business

Outsourcing sales teams to the Philippines allows companies to access top-tier talent while significantly lowering operational costs. Businesses can save up to 70% on labour expenses compared to hiring equivalent roles in Australia, making it a financially strategic move for growth-focused organisations.

Filipino sales professionals are selected from a highly competitive talent pool, regularly representing the top 1% of applicants. These team members are experienced in outbound calling, lead qualification, CRM management, and pipeline conversion. Their experience includes advanced communication techniques, time zone adaptability, and fluency in English, making them immediately productive in Western sales environments.

Offshored.net streamlines the process by handling recruitment, onboarding, and compliance, allowing clients to avoid upfront hiring costs and scale teams flexibly. Whether you need a single sales development representative or a full-cycle sales team, the model supports both short-term campaigns and long-term growth strategies.

Sales teams in the Philippines are supported by modern infrastructure, including cloud-based diallers, analytics dashboards, and collaborative tools that integrate with your existing platforms. This ensures transparency, operations/timekeeping reporting and daily updates. Clients set KPIs and manage performance.

By reallocating repetitive sales tasks offshore, in-house teams gain more time to focus on strategic initiatives, enterprise accounts, and client retention. The result is a leaner, more efficient sales engine that drives revenue while reducing cost per acquisition.

What to know before outsourcing Sales Team to the Philippines

Outsourcing a sales team to the Philippines requires careful planning across cost, talent quality, legal compliance, and operational alignment. Businesses must evaluate both financial and functional readiness before engaging with an offshore provider.

Filipino sales professionals are known for their English fluency, cultural compatibility, and strong work ethic—particularly in B2B, SaaS, and customer acquisition roles. Reputable vendors apply rigorous recruitment standards and provide HR onboarding and infrastructure. Clients provide ongoing role training.

Flexible engagement models—such as Fixed monthly AUD pricing is recommended for clarity. Offshored offers monthly AUD pricing only (no hourly or performance-based billing). Contracts should clearly define hours of operation, KPIs, and exit clauses to avoid misalignment or hidden costs. Understanding these foundational elements helps businesses outsource sales teams to the Philippines with clarity, control, and long-term success.

How do we ensure professionalism in Sales Team roles?

Professionalism is ensured through structured recruitment, background checks, and HR onboarding. Clients deliver product/brand/process training and manage KPIs/QA. Offshored provides timekeeping, attendance, compliance, and operations reporting, plus 24/7 account management for escalations. Daily communication cadences (check-ins, Slack, stand-ups) are set with the client to maintain alignment.

Recruitment begins with a screening process that includes skills assessments, structured interviews, and background checks. Candidates are selected based on their communication ability, sales experience, and cultural fit with the client’s brand.

Legal contracts define job responsibilities, reporting lines, KPIs, compensation, and termination terms. These agreements comply with Philippine labour laws and establish accountability for both the sales agent and the client. Clear documentation helps prevent misunderstandings and supports long-term professional engagement.

Onboarding introduces offshore sales agents to company systems, workflows, and brand values. This process regularly includes CRM setup, product immersion, and internal communication protocols. Structured onboarding ensures offshore teams operate as integrated extensions of the in-house sales force.

Ongoing training programmes reinforce professional standards through modules on sales techniques, objection handling, CRM usage, and cross-cultural communication. Sales agents receive regular coaching to adapt to changing campaigns, buyer personas, and market expectations.

Performance is monitored using defined metrics such as conversion rates, first-contact resolution, customer satisfaction scores, and pipeline velocity. Supervisors conduct regular evaluations and feedback sessions to maintain consistency and alignment with client goals.

What Qualifications do the Filipino Sales Team Hold?

Filipino sales team members typically hold a bachelor’s degree in business administration, marketing, communications, or a related field. Most candidates graduate from Philippine universities with strong academic foundations in customer engagement, sales strategy, and market analysis.

Many Filipino sales professionals enter the workforce with prior experience in telesales, account management, or business development roles. Their work history often includes collaborating with international clients—particularly from Australia, the US, or the UK—which strengthens their cross-cultural communication skills and commercial awareness.

Strong communication abilities are a core requirement, and most Filipino sales specialists are fluent in English with excellent written and verbal presentation skills. They are experienced in building rapport, managing objections, and close deals using structured sales scripts or consultative selling methods.

Technical proficiency is also standard. Most team members are skilled in CRM tools like Salesforce or HubSpot, and are comfortable using productivity platforms such as Microsoft Office or Google Workspace. For outbound or remote sales roles, familiarity with VoIP systems, lead generation software, and digital tracking tools is commonly expected.

Sales professionals in the Philippines are also known for their adaptability and discipline in working across time zones. Many pursue continuing professional development (CPD) or client-led enablement.

In mid- to senior-level roles, Filipino sales managers may hold additional credentials in leadership, data analytics, or sales operations. Their qualifications are supported by a strong work ethic and a reputation for consistency, loyalty, and performance in high-volume sales environments.

Are Offshore Filipino Sales Team English Proficient?

Yes, offshore Filipino sales teams are highly proficient in English, making them ideal for businesses targeting English-speaking markets. English is one of the Philippines’ official languages and is taught from primary school through university, ensuring consistent fluency across the workforce.

The Philippines ranks second in Asia and 22nd globally on the 2024 EF English Proficiency Index, with a “high proficiency” score between 570 and 578. This level indicates the ability to engage in professional conversations, write emails, and understand complex instructions in English.

Filipino professionals speak with a neutral accent that is easily understood by clients in Australia, the US, and the UK. This accent clarity supports smooth communication during sales calls, virtual meetings, and client onboarding. Business English is a particular strength among Filipino sales professionals. Studies have named the Philippines the top country globally for business English proficiency, reflecting the ability to present, negotiate, and sell using advanced vocabulary and tone.

English is used daily in Philippine media, government, and commerce, reinforcing fluency through constant exposure. Most sales team members aged 26–40 reach CEFR C1 level, meaning they can handle nuanced customer objections, follow scripts, and improvise with clarity. The country’s long-standing role in the global BPO industry has also created a workforce trained in Western communication styles, sales psychology, and CRM systems—all in English.

Because of this, Filipino offshore sales teams can confidently represent international brands, manage client relationships, and close deals without language barriers affecting performance.

What is the process of outsourcing Sales Team for Australian business?

Outsourcing a sales team for an Australian business to the Philippines follows a structured, step-by-step process that ensures compliance, cost-efficiency, and team integration.

Each phase is designed to align offshore talent with local market goals and operational standards:

Define sales outsourcing goals: Identify the sales functions to offshore—such as lead generation, appointment setting, or account management—and clarify performance targets and KPIs.
Choose a qualified outsourcing provider: Partner with a Philippine-based BPO or staffing agency experienced in working with Australian businesses. The provider must manage legal compliance, HR standards, and employment contracts.
Develop job descriptions and candidate profiles: Create detailed role briefs with required skills, tools, and experience levels to ensure accurate talent sourcing.
Screen and shortlist candidates: The provider conducts résumé reviews, preliminary interviews, and background checks to match candidates with your requirements.
Conduct client interviews: Shortlisted candidates are presented for final interviews, allowing you to assess cultural fit, communication style, and domain knowledge.
Sign contracts and onboard hires: Employment agreements are finalised, and the provider initiates onboarding, including payroll setup, benefits, and local labour law compliance.
Clients Deliver training and integrate systems: You provide product, CRM, and sales process training, while the provider ensures technical setup and workflow alignment with your in-house team.
Monitor performance and optimise output: Ongoing management includes KPI tracking, coaching, and regular reporting to maintain productivity and quality standards.
Scale or adjust team size as needed: Offshore sales teams can be scaled up or down quickly in response to campaign needs or seasonal demand, without long-term commitments.

Offshored provides the all-inclusive monthly AUD cost per candidate (covering salary, benefits, government contributions, infrastructure, and our management fee). This end-to-end process enables Australian companies to build reliable, scalable, and cost-effective sales teams in the Philippines with minimal operational disruption.

When should you outsource the Sales Team from the Philippines?

Outsourcing your sales team to the Philippines is ideal when your business needs to scale quickly, reduce costs, or access experienced talent without long-term commitments.

Below are the most common scenarios where offshoring makes strategic sense:

When your business needs to scale outbound sales rapidly without hiring delays
When launching new products or entering unfamiliar markets with minimal risk
When your internal team lacks time or expertise for lead generation and cold outreach
When you want to run multiple sales campaigns without increasing local headcount
When you need to reduce attrition and improve team stability with loyal offshore staff
When operating costs need to be cut by up to 70% compared to hiring locally
When your business requires flexible staffing for short-term or seasonal sales projects
When you want your in-house team to focus on core operations while offshore staff handle volume sales
When you need access to English-proficient, experienced B2B sales professionals
When your company lacks the infrastructure to support a full in-house sales department

Outsourcing in these scenarios allows businesses to remain competitive, maintain operational agility, and achieve sustainable sales growth while reducing overheads.

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